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New Business trends emerge every so often, and keeping an eye on these trends is certainly important for any entrepreneur who wants to put his/her business on top. For a matter of fact, not every trend is going to make sense for every business or target market. What might work for your competitor may not prove to be a worthy investment for you. Therefore, out of all the business trends,...

What is your customer retention percentage? Is it around 95% on a monthly basis? If so, this may seem like something to be proud of – until you do the actual calculation. Having 95% of customer retention means 5% of churn every month or 60% every year. In order to break even every year, you probably replace your 60% of your revenue. Even if you have 98% of customer retention,...

Though CRM software piles on the bells and whistles in an attempt to grab the attention of your targeted customers, the fact is that there are certain core features that have the biggest impact on your business. While choosing a CRM for your business, keeping these features in mind can prevent you from being diverted by features that, while interesting or even promising, will not do the CRM heavy lifting...