Beauty and spas services are in vogue these days. The popularity of these services is more fueled by the easy marketing strategies possible via social media platforms such as Twitter, Facebook, Google+, Instagram. Thanks to all the popularity, the employment in beauty alone is expected to increase by 5% in the next 3 years. Out of which nearly more than half of all working employees being self-employed.
Beauty and spas salons hold $20 billion worth of market in the USA alone. The industry is growing at a rapid pace, with almost 50 big brands in the industry generating approximately 15% of the revenue. In confronting both the challenges and opportunities arise within the industry, a well-designed CRM system can not only help drive the most awaited digital transformation for both the professionals and customers but also enhance the efficiency of the experts for whom flexibility and independence are among their primary concerns.
Pamper Your Customers Digitally Too!
Just like any other industry, having a CRM system enables beauty industry to pamper their customers digitally too. It allows them to schedule appointments online, get traffic updates, make connections through social platforms and so much more. Services like scheduling appointment can make a huge difference in whether the prospects just visit your website or get converted into a customer.
If they are able to book an appointment right away, aren’t they less likely to compare prices or browse your competitors’ websites for treatments that they make available for them?
Eliminating No-Shows With Reminders
When a customer fails to show, not only it is lost revenue and time for you but also a lost opportunity to make a robust rapport with the customer. Sending your customers their appointment reminders will take you one step closer to your customer and the opportunity to eliminate no-shows completely.
Manage Your Team And Your Business On-The-Go
Integrated CRM apps are important to ensure you can run your beauty business while you are on-the-go. You can handle your team, communicate with them and manage appointments from anywhere, anytime. A well-designed CRM such as Simple Confirm comes with integrated iOS and Android mobile apps to make beauty experts’ lives a lot easier.
CRM software is quickly becoming a standard for beauty and spas salons, nail specialists, cosmetologists, barbers, hairdressers and more.
To get a CRM for your business that offers a lot more than you wish, drop an email at email@example.com.